Terms and Conditions



Users who use the services offered by EtnaShire declare to know and accept the general conditions of this contract.
Users of the site www.etnashire.com declare to be of age according to the law governing them. If there is no legislation in this regard, you must be at least 21 years.

Registration form

In order to use the services of EtnaShire, users have to be registered on the site, providing, so true and complete, all the data requested in the registration form and accept the privacy policy in every general conditions. Etna Shire has no visibility into the credentials of its members, who then the burden to guard them.

Products and purchase

All prices quoted on the website include taxes and they could change periodically without prior notice.

Each order sent, it’s an offer purchasing products published on the site. Orders are subject to availability and at the discretion of the owner acceptance, which reserves the right not to confirm an order, in particular due to the unavailability of one or more of the products purchased. In this case the owner will refund the price of shipping charges incurred by you.

The actual availability of the product is indicative, since more users can buy it at the same time and make unavailable a product that someone else had already put in the cart.

The photos posted are for information only and are not guarantees of product quality. Furthermore, not always the photograph shows the vintage actually for sale, for which only faith makes the year reported in the product name.

Products failures and corked wines.

If you find a fault or wine is corked, retains the half-full bottle, capping it, and send an e-mail to info@etnashire.com. We’ll send you another bottle or we’ll make you a equivalent voucher. You have to provided to inform us within 6 months from purchase. For purchases from abroad, the customer can send the faulty bottles at their own expense to Goblal Contract srl, Via Mascagni, 11 – Viagrande (CT) – Italy.

All wines contain sulfites, since the very process of production of wine implies the presence of sulfites in the same. Normally these sulfites are being added others in order to improve the conservation of the wine; in some cases, however, it is possible that in a wine are not present sulphites “added”.


Deliveries are normally in 48-72 hours in Italy and 5-9 working days in Europe. In some critical periods for couriers, such as Christmas and other holidays, there may be delays in delivery. The operating modes and rates of shipments are detailed in the Shipping page. Spirits can not be shipped outside of Italy.

The Holder is not responsible for any damages due to delivery delays.

Upon delivery, the user must verify the content before accepting it, specifying the form of delivery courier anomalies.


The method of payment and the rules applied are detailed in page “Methods of Payments”.

Right of withdrawal

Purchases of etnashire.com are subject to the discipline of the Legislative Decree 206 of 2005 , which guarantees the right of withdrawal .

The exercise of this right is regulated as follows :

The product must be returned intact, preferably in original packaging: for products damaged or altered will not be able to exercise the right of withdrawal.
That right is reserved to individuals, so that no retailers.
You will have 14 days to change your mind regarding your purchase.
To exercise this right, you will need:
send us an email within 14 days of receipt of goods, indicating:
invoice number
order number
order date
the product or products for which you intend to exercise the right of withdrawal, indicating the item number
your bank details (IBAN), that we will use for the reimbursement
we will send you an email confirmation and concoderemo with you how to return, which must take place within 14 days of your notice, the date by which the refund will be made by us.
To return the goods, we will send a courier in the place you indicated to collect the goods, which must be in original packaging or in packaging or equivalent, as long as suitable for shipment by courier.

In general , although not expressly written , the rules of law concerning distance contracts . Any litigation will be subject to Italian jurisdiction.

Electronical Invoice

By placing an order on the site www.etnashire.com , you give your consent to receive invoices in electronic format only . The bill Dötra be printed and stored as in the original agreement with the Ministariale Circular 45/E , 19/10/2005.


Etna Shire is a registered trademark . Photos , texts , descriptions and everything contained in this site are property of Goblal Contract srl.

And ‘ The reproduction of all or part of any part of the site ; It is also forbidden to reproduce text and or photos for any use in any form and in any case without the prior written permission of Goblal Contract srl.

Governing Law and Jurisdiction

These terms and all disputes relating to the performance , interpretation and validity of this contract are subject to Italian law . The parties agree to donate any dispute , within the limits of the applicable law , the jurisdiction of the Italian courts , with exclusive jurisdiction identified in the Court of Milan.

To www.etnashire.com is the property of the Company Goblal Contract srl, with registered office in Via Mascagni, 11 – Viagrande ( CT ) – P.IVA 04170010872.
For any information or complaint, you can email us.